UGC Employee Text Messaging Terms and Notice

Urban Growers Collective (“UGC,” “we,” “our,” or “us”) uses SMS/text messaging for internal employee communications. This text messaging program is intended for work-related communications only, including attendance, tardiness, call-outs, scheduling, operational updates, safety-related notices, and related workplace matters.

Consent to Text Messaging

By providing your mobile telephone number to UGC and acknowledging this notice, you consent to send and receive SMS/text messages with UGC for work-related purposes. Messages may be sent using automated technology through UGC’s messaging service provider, including Twilio or another designated provider.

Consent to receive text messages is not a condition of purchasing goods or services. This messaging program is for internal employment-related communications only.

Message Frequency

Message frequency will vary depending on your role, schedule, attendance communications, and operational needs.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. UGC is not responsible for charges imposed by your carrier.

Opt-Out

You may opt out of receiving SMS/text messages by replying STOP. After opting out, you may receive a confirmation message. You may also contact [insert HR/contact email or phone number] to request removal from SMS/text communications.

If you opt out, UGC may use other available methods to communicate with you. Opting out of SMS/text messaging does not excuse you from complying with UGC’s attendance, call-out, scheduling, timekeeping, reporting, or other workplace policies.

Help

For help, contact hr@urbangrowerscollective.org.

Use of Information

UGC may use information sent or received through the text messaging system for legitimate employment, payroll, timekeeping, attendance, scheduling, operational, safety, compliance, and recordkeeping purposes. UGC may retain SMS/text message records as needed for business, employment, legal, payroll, and compliance purposes.

Privacy and Sensitive Information

SMS/text messaging may not be secure. Employees should not send sensitive personal, medical, financial, or confidential information by text unless specifically instructed by UGC through an approved process.

UGC does not sell employee mobile numbers or text messaging information. UGC may share information with service providers, including Twilio or other messaging vendors, as necessary to operate and support the messaging system, or as otherwise required or permitted by law.

Program Scope

This text messaging program is intended only for internal work-related communications with UGC employees, including attendance, tardiness, call-outs, scheduling, operational updates, safety-related notices, and related workplace matters. It is not intended for marketing, fundraising, solicitation, promotional communications, personal communications, or non-work-related contact.

Appropriate Use of Text Messaging System

The UGC employee text messaging system is for legitimate work-related communications only. Employees may not use the text line, or any contact information obtained through the text messaging system, to harass, threaten, intimidate, retaliate against, discriminate against, or otherwise improperly contact another employee, supervisor, manager, volunteer, vendor, or other UGC-affiliated person.

Employees also may not use the text messaging system for personal disputes, non-work-related communications, solicitation, offensive or inappropriate comments, or communications that violate UGC’s workplace conduct, anti-harassment, anti-retaliation, discrimination, confidentiality, safety, or technology-use policies.

UGC may review, retain, and use messages sent through the system as needed for legitimate business, employment, workplace safety, compliance, disciplinary, investigatory, recordkeeping, or legal purposes.